Utildam faced a pivotal challenge as it continued to expand its services across Nigeria, boasting a vast and diverse customer base. To effectively manage field activities, inventory, and client billing, the company relied on SAP Business One (SAP B1), a comprehensive business management software. However, the rapid growth posed several challenges:
Utildam faced a pivotal challenge as it continued to expand its services across Nigeria, boasting a vast and diverse customer base. To effectively manage field activities, inventory, and client billing, the company relied on SAP Business One (SAP B1), a comprehensive business management software. However, the rapid growth posed several challenges.
Managing the SAP B1 system on-premises incurred substantial overhead costs, ranging from maintenance to disaster recovery. These operational burdens threatened business continuity, especially given Utildam’s role in supplying critical business services.